Jobs as a retailer
Are you looking for a varied role in the retail sector and keen to put your passion for customer service, sales and organisation to good use? With us, you’ll find a modern workplace, a supportive team and the chance to develop your skills within a thriving retail business. Start your career as a retail assistant today and join us in creating a positive shopping experience for our customers.
The role of retail sales assistant (m/f/x)
In your role as a retail assistant, you are the heart of the store and work at the heart of the dynamic retail world. Through your dedication, customer-focused approach and friendly manner, you ensure customer satisfaction and that everything runs smoothly in your department. Through your work, you actively contribute to the success of your team and your store.
A typical working day for a retail assistant (m/f/x)
Every day in retail is different, and so are the tasks depending on your specialism – that’s exactly what makes the role of a retail assistant so varied. From advising customers and stock management to logistical processes and working at the till, you’ll always keep on top of things and ensure everything runs smoothly.
Here’s what you’ll find in your day-to-day work in your new retail role:
- Customer advice and sales: You’ll assist customers with their queries and find suitable solutions.
- Product display and shelf maintenance: You’ll ensure an attractive product display, correct pricing and consistent availability of our products.
- Cashier duties: You’ll process payments reliably and accurately.
- Goods receipt and inspection: You’ll work closely with the logistics team to handle the receipt, storage and quality checks of products.
- Compliance with quality and hygiene standards: You’ll ensure cleanliness, freshness and tidiness in the sales area.
- Teamwork: You’ll work closely with colleagues from other departments and the logistics team, and everyone supports one another in day-to-day operations.
Responsibilities and duties
Retail assistants take on a role of responsibility within the store and act as key points of contact for customers.
Their main duties include:
- Active sales and providing expert advice
- Working at the till and processing payments
- Checking, tidying and restocking products
- Checking expiry dates, tidiness and cleanliness
- Assisting with logistical processes such as goods receipt and storage
- Implementing promotions and special displays
- Contributing to a pleasant shopping experience
Tasks may vary slightly depending on your chosen specialism. You can find further details in the relevant job vacancies.
Qualifications and skills
Are you looking to kick-start your career in retail, or do you already have sales experience, for example as a retail assistant? Perfect! However, we value motivation and team spirit just as much as specialist knowledge.
You should therefore ideally bring the following qualities to the role:
- Enjoy working with people
- A friendly, helpful manner
- A reliable, meticulous approach to work
- Commitment and a sense of responsibility
- Ability to work in a team and strong communication skills
- Flexibility regarding working hours
Education and qualifications
For the role of retail assistant, it is an advantage if you have completed a vocational training programme or have professional experience in the food retail sector or another area of retail, although a career change is also possible.
We find the following particularly helpful:
- A completed apprenticeship as a retail sales assistant or in a similar field
- Initial professional experience in the sales sector or in customer service
- Knowledge of cash register systems and stock management
- German language skills appropriate to the role and a confident manner
Income, salary, hourly wage
In your role as a retail assistant, you’ll enjoy fair working conditions and a secure salary.
The collective agreement provides for a gross monthly salary of at least €2,251 (full-time), depending on your qualifications and professional experience.
You will also benefit from:
- Special payments and staff discounts
- Pension and health insurance
- Career development opportunities and in-house training
Requirements and prerequisites
To get started in your new retail role, you should ideally have:
- Training as a retail assistant or experience in the sector (though not essential)
- A career change into the sector – for example, from wholesale – is also possible
- A passion for direct customer contact and a friendly manner
- A responsible and reliable approach to work
- Flexibility regarding working hours and tasks
- An interest in retail and sales processes
- Motivation to learn new things and succeed as part of a team
Career opportunities and prospects
A role as a retail assistant is the ideal starting point for a long-term career in retail, especially if you’re committed and keen to learn.
You can look forward to numerous opportunities for further training and career progression – from trainee programmes to store management and beyond.
Here are the opportunities we offer:
- Choosing specific areas of specialisation and roles (e.g. till, fresh food counter, dry goods and much more)
- Taking on additional responsibilities or acting as a stand-in
- Promotion to department manager or store manager
- Participation in internal training and development programmes
What makes us strong
To help you get off to a successful start in your new role and feel at home, we offer our retail staff:
- A structured induction programme led by experienced colleagues
- A supportive and appreciative team
- A modern working environment and clear processes
- Staff discounts offering attractive savings on your purchases
- Health promotion and wellbeing initiatives
- Flexible working hours & a good work-life balance
FAQ
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We believe that qualifications aren’t everything. That’s why we welcome career changers, and a retail assistant qualification or experience in the sector isn’t essential. It’s an advantage if you enjoy sales, are friendly and keen to develop – we’ll teach you everything else.
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You will be trained step by step by experienced staff and will familiarise yourself with our processes, product ranges and till systems.
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Yes, as well as full-time roles, we also offer retail assistants part-time and marginal employment positions. You can find more details in the relevant job advertisements. Together, we’ll find the right solution for you.
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In our industry, as a retail assistant, you’ll find more career opportunities than many people realise. We support your development – by helping you specialise, gain additional qualifications or take part in internal training and further education, we’ll help you progress from a departmental manager to a store manager or beyond.
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The gross monthly salary for retail sales assistants, as set out in the collective agreement for the retail sector, is at least €2,251 (full-time). Depending on experience, further training and additional qualifications, the starting salary may be higher.
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You’ll find numerous branches across Austria on our job board. Simply apply online for a retail assistant role – often without needing to submit any documents. We look forward to receiving your application!